Many products sold by Wine Enthusiast and our partners come with a limited warranty, provided by the product's manufacturer. During the warranty period, Wine Enthusiast will repair or replace your product.
Wine Enthusiast provides warranties on the following product types:
- Wine Cellars & Wine Coolers
- Electric Wine Openers
Wine Cellars & Wine Coolers
Wine Enthusiast, in agreement with our manufacturers, warranties all wine cellars to be free from defects due to workmanship or material under normal use and service for a period of one (1) year from the date of delivery, for both parts and labor.
The warranty does not cover: damage due to accident, misuse, abuse, mishandling, neglect, unauthorized repair, failure to properly maintain, acts of God or any other cause beyond the reasonable control of Wine Enthusiast. The purchaser understands and acknowledges that the wine cellar/cooler is a wine refrigerator which houses wine and assumes all the risk of using these units including risk of spoilage, humidity variations, temperature variations, leaks, fires, water damage, mold, mildew, dryness and similar perils that may occur.
EuroCave wine cellars may feature a different term of warranty which is outlined on the product page prior to checkout.
If your wine cellar is not operating within the Manufacturers' specifications, Wine Enthusiast and/or the Manufacturer reserves the right to repair or replace the wine cellar. Wine Enthusiast may request the consumer to contact a local refrigeration company to service the wine cellar.
All cost for labor and materials is covered for one (1) full year from date of receipt. If Wine Enthusiast deems the unit not repairable, Wine Enthusiast will use the value of your original order toward a replacement. However, the customer will be responsible for all shipping costs on the replacement after the initial 90 days.
Extended warranties are available for an additional cost at the time of purchase or up to 30 days from the unit being in home.
Wine Enthusiast, in agreement with our manufacturers, warranties all wood furniture for overall structural integrity and functionality, for a period of one (1) year from the date of delivery, for both parts and labor.
The warranty does not cover: normal wear and tear, accidents, misuse, natural disasters, improper care or improper storage.
Natural wood furniture may display small splits, knots, joint lines or other organic features. These are normal characteristics and are not considered quality defects. Expansion of furniture due to exposure to extreme variations in temperature or humidity will not be covered.
For furniture that contains an integrated cooling unit, that wine cooler will be covered under the terms of the Wine Cellar & Wine Cooler warranty outlined above.
Electric Wine Openers
Wine Enthusiast, in agreement with our manufacturers, warranties all electric wine openers be free from defects due to workmanship or material under normal non-commercial use and service for a period of (1) year. Limited Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage.
Additional Terms & Conditions
While Wine Enthusiast attempts to facilitate any warranty work between our customers and the manufacturers, all warranties are provided solely by the manufacturers. Wine Enthusiast makes no express warranties of any kind and disclaims any implied warranties, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability.
Wine Enthusiast has no liability to any person or entity with respect to any liability, loss or damage, including actual, indirect, special, incidental or consequential damage, caused directly or indirectly by the use or performance of any product sold by Wine Enthusiast. Rights may vary from state to state.
Items that have been discontinued that qualify for replacement under warranty terms will be replaced by a model of equal or lesser value that is as similar to the original defective unit as possible as deemed by Wine Enthusiast.
In the event a single unit needs replacement that was marketed and purchased along with a second unit as a double unit, and said model has been discontinued, the defective unit will be replaced by a model of equal or lesser value that is as similar to the original defective unit as possible as deemed by Wine Enthusiast. This may result in the replacement unit not identically matching the original unit, in which case the customer will be offered a discount as determined acceptable by Wine Enthusiast to purchase the new matching unit to complete the double unit.